About Us

Specialist pharmaceutical wholesale, backed by NHS insight
Oxford Pharmacy Store (OPS) (WDA 32110) is part of Oxford Health NHS Foundation Trust, providing trusted wholesale and distribution services for prescription medicines and pharmaceutical products across the UK.
We support NHS organisations and wider healthcare providers across the UK with reliable access to prescription medicines, specialist products, and responsive supply solutions tailored to secondary care needs.
Through our strong partnerships with NHS Pharmacy Manufacturing Units and a carefully selected network of commercial suppliers, we provide a robust and responsive portfolio bespoke to the evolving needs of healthcare services.

Built around healthcare, not just distribution
OPS was established to support the evolving needs of healthcare providers through a trusted, quality-focused wholesale and distribution service.
Working closely with NHS Pharmacy Manufacturing Units, pharmaceutical manufacturers, suppliers, and healthcare organisations, we help ensure medicines move safely, efficiently, and reliably across the healthcare system.
Our product portfolio includes branded and generic medicines, as well as unlicensed Specials across a wide range of therapeutic areas, from anaesthetics to wound care. We also support the supply of refrigerated products and CDs (controlled drugs), maintaining the highest standards of quality, compliance, and safety throughout.

Supporting complex healthcare supply needs
Healthcare supply chains are rarely straightforward.
Behind every order are multiple stages of coordination, sourcing, quality assurance, storage, temperature control, logistics, compliance, and time-sensitive decision making.
At OPS, our focus is simple: to deliver a dependable, efficient, and responsive service that supports healthcare professionals in providing the best possible patient care. We are committed to supporting continuity of care by helping healthcare providers access the medicines they need, when they need them.
OPS is the only NHS-owned provider of Specials and unlicensed medicines, offering a convenient one-stop solution for hard-to-source and patient-specific products. We work closely with NHS organisations and government agencies to continuously expand our range, improve access, and deliver cost-effective solutions that benefit both patients and providers.
The people behind OPS
Behind every delivery, customer query, and supplier partnership is a team of people committed to supporting healthcare.
From warehouse operations and procurement to customer services, quality assurance, sales, and partnerships, collaboration sits at the centre of how we work.
As part of the NHS, we understand the pressures healthcare providers face because we are part of the wider healthcare system ourselves.
That understanding shapes the way we support our customers, with responsiveness, transparency, and a personal approach that prioritises long-term relationships over transactional service.
At OPS, healthcare runs on people. And so do we. #HumansOfOPS

Why healthcare providers work with OPS
- NHS-owned and trusted
- Specialist secondary care expertise
- Responsive and personal support
- Temperature-controlled storage and distribution
- Access to specialist and hard-to-source medicines
- Strong supplier and NHS partnerships
- Quality and compliance focused
- UK-wide distribution support

Working collaboratively across healthcare
We believe strong partnerships create stronger healthcare supply chains.
OPS works collaboratively with NHS organisations, manufacturers, suppliers, logistics partners, and healthcare professionals to support continuity of supply and improve access to medicines across the UK.
Through these partnerships, we continue to strengthen our service, expand our capabilities, and respond to the evolving needs of healthcare providers and patients.
Looking for a specialist pharmaceutical supply partner?
Whether you require specialist sourcing support, secondary care supply solutions, or a trusted NHS-aligned wholesale partner, our team is here to help.
Contact Us
Want to partner with us? Connect with our team to discuss how we can support your Trust or product portfolio:
Strategic Partnerships: Charlie Fox (Business Development Manager) – charles.fox@oxfordhealth.nhs.uk
Account Management: Samira Akram (Sales Account Manager) – samira.akram@oxfordhealth.nhs.uk
General Enquiries: ops.orders@oxfordpharmacystore.nhs.uk
Our Services
Storage and Warehousing:
- Banbury facility, adjacent to the M40 Corridor.
- Fully temperature-controlled storage at both Ambient and Fridge temperatures.
Logistics and Distribution:
- Established supply links – Direct, optimised delivery (same day & next working day)
- Specialised UK-wide medicines distribution
Invoicing and Stock Reports:
- Stock Inventory and Reporting
- Order processing and Customer Services
- Invoicing and Debt Collection
Contact our operations and procurement team here FAQs – Oxford Pharmacy Store : Oxford Pharmacy Store
Sales and Marketing Support
Account Management:
- Bespoke Strategic Business Support
- Sales Drop-off Analysis and Follow-ups
- Sales Monitoring during Shortages
- Insight Driven Feedback
Marketing Support:
- Multichannel Marketing Campaigns
- Access to sales dashboard for live sales data analysis and stock levels
- Product Feature on OPS Website and monthly OPS Catalogues.
