How to Order
Please clearly state:
Our catalogue number (if known)
Contact details (name, tel. email)
Delivery address (and invoice address if different).
OPS Customer Order Form
Send orders to:
Fax: 01865 337 550
For users of GHX, Powergate or Medecator our exchange ID is: 11984
New customers please complete and return the form below.
New Customer Form
Online Order Form
We aim to provide a next working day delivery service (Mon-Fri 9am-5pm) for orders received by 2pm. This is subject to our courier partner, Polarspeed, delivery schedule. Please note: Controlled Drugs will be on a 48-72hr working day (Mon-Fri) delivery service.
Saturday deliveries can be made by prior arrangement and will be subject to a delivery charge starting FROM £25.00. Please contact customer services for more details: 01865 904141.
No returns will be accepted without prior notification.
All ambient products must be returned to us within 5 days (this includes transport time from / to OPS). Confirmation of storage conditions is required.We will not accept any returns of CD or cold chain products, unless we have supplied in error.
For Specials/Unlicensed medicines a specific arrangement has to be agreed with a member of the OPS governance team prior to return.
Please complete and return the form below if returning goods to OPS for credit.
Please complete and return the form below if you are disposing of goods for credit.
Destruction of Medical Products Form