Oxford Pharmacy Store

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ORDERS

Fax 01865 337 550
Email ops.orders@oxfordhealth.nhs.uk

GENERAL ENQUIRIES

01865 904 141

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Order Info

How to Order

Please clearly state:
Product description
Strength
Quantity required
Our catalogue number (if known)
Contact details (name, tel. email)
Delivery address (and invoice address if different).

OPS Customer Order Form

Send orders to:
Email: ops.orders@oxfordhealth.nhs.uk
Fax: 01865 337 550
For users of GHX, Powergate or Medecator our exchange ID is: 11984

New customers please complete and return the form below.
New Customer Form

Online Order Form

Please complete the fields

Delivery

We aim to provide a next working day delivery service (Mon-Fri 9am-5pm) for orders received by 2pm. This is subject to our courier partner, Polarspeed, delivery schedule.  Please note: Controlled Drugs will be on a 48-72hr working day (Mon-Fri) delivery service.

Saturday deliveries can be made by prior arrangement and will be subject to a delivery charge starting FROM £25.00. Please contact customer services for more details: 01865 904141.

Returns

No returns will be accepted without prior notification.

All ambient products must be returned to us within 5 days (this includes transport time from / to OPS). Confirmation of storage conditions is required.We will not accept any returns of CD or cold chain products, unless we have supplied in error.

For Specials/Unlicensed medicines a specific arrangement has to be agreed with a member of the OPS governance team prior to return.

Please complete and return the form below if returning goods to OPS for credit.
Returns form.

Please complete and return the form below if you are disposing of goods for credit.
Destruction of Medical Products Form

Need Help?

Customer Services Tel: 01865 904 141
Medicines Info Tel: 01865 904 161
Fax: 01865 337 550
Email: ops.orders@oxfordhealth.nhs.uk

FAQ section.