Oxford Pharmacy Store
Tel: 01865 904 141
Fax: 01865 337 550
QA & Governance
Tel: 01865 904 161
Tel: 01865 904 194
Email: Jewel.Mollah@oxfordhealth.nhs.uk; Maja.Andreevska@oxfordhealth.nhs.uk
Oxford Pharmacy Store (OPS) specialises in wholesale and distribution of prescription medicines and other pharmaceutical products to NHS hospitals and other health care providers across the whole of the UK.
We aim to provide the best available prices on a number of products, working with suppliers to take advantage of bulk purchasing discounts and other deals. We work with NHS procurement hubs and CMU representative to increase our range to benefit our customers.
We provide a one-stop shop for Specials and Unlicensed medicines by working with NHS Pharmacy Manufacturing Units and selected commercial suppliers to offer a large range of quality assured products at cost effective prices.
Our range covers branded, generic and unlicensed specials used in a number of specialities from anaesthetics to wound dressings, including refrigerated lines & CD’s.
How to order
Please clearly state:
Our catalogue number (if known)
Contact details (name, tel. email)
Delivery address (and invoice address if different).
OPS Customer Order Form
Please send your orders to:
Fax: 01865 337 550
For users of GHX, Powergate or Medecator our exchange ID is: 11984
New customers please complete and return the form below.
New Customer Form
We aim to provide a next working day delivery service (Mon-Fri 9am-5pm) for orders received by 2pm. This is subject to our courier partner, Polarspeed, delivery schedule. Please note: Controlled Drugs will be on a 48-72hr working day (Tue-Fri) delivery service.
Saturday deliveries can be made by prior arrangement and will be subject to a delivery charge starting FROM £25.00. Please contact customer services for more details: 01865 904141.
We operate as a wholesaler (and not a manufacturer) of the Goods and are therefore not responsible for the quality of the Goods, the Goods (whilst they have been in our possession) have been stored in accordance with the manufacturer’s instructions under its licencing obligations following Good Distribution Practice (GDP).
Any delivery of nonconforming Goods, may only be returned where we are at fault. These must be dealt with in accordance with our returns policy;
a) No return will be accepted, without prior notification within TWO working days of receipt.
b) Written confirmation of storage conditions is required. Returns will be denied if Goods are not stored in accordance with manufacturer labelling and GDP regulations.
c) We will not accept any returns of CD, cold chain, or Specials (unlicensed medicines) products, unless we are at fault.
d) As per MHRA GDP regulations, all ambient products must be returned to supplier within FIVE days (this includes transport time from/to Supplier). If the customer holds a WDA then return must be within TEN days.
e) Following receipt of a valid returns request in accordance with above clauses, we will confirm to you whether the request is accepted, and shall advise you of the appropriate procedure for return (or alternatively, disposal) of the Goods accordingly;
Subject to all above (a-e), if, following investigation of the returned Goods, we (acting reasonably) confirm that we are at fault, a credit will be issued to you in respect of the affected Goods.
Payment should be made with the 30 days from the invoice date.
Payments should be made to OXFORD HEALTH NHS FOUNDATION TRUST RNU and should be sent to the following address:
Accounts Receivable, Corporate Services,
Littlemore Mental Health Centre,
If you make payments through Bank Automated Clearing System (BACS), please contact us for our bank details to confirm that you have the correct information.
OPS works in collaboration with a number of NHS Pharmacy Manufacturing Units (PMUs) acting as their outsourced distributor in supply of their unlicensed medicine product ranges.
These partnerships play a pivotal role in ensuring the NHS a cost effective, informed and continual supply of unlicensed medicines with the aim of supporting the wider objectives of the NHS by improving clinical governance around unlicensed medicines.
Burton Pharmacy Manufacturing Unit
Telephone: 01283 511511 (ext 5138)
MHRA Licence No: MS 12745, MIA 12745, MIA (IMP) 12745
Ipswich Pharmacy Manufacturing Unit
Telephone: 01473 703440
MHRA License No: MS 13269
Telephone: 01912 820395
MHRA License No: MS 30050
Nottingham Pharmacy Manufacturing Unit
Telephone: 01159 691169
MHRA License No: MS 19162, MIA 19162
Portsmouth NHS PMU
Telephone: 02392 316312
MHRA License No: MS 13142
Southend NHS PPU
Telephone: 01702 508137
MHRA License No: WDA(H) 21467
University Hospital of North Midlands Pharmacy Manufacturing Unit
Telephone: 01782 674562
MHRA License No: WDA(H) 13780
As a responsible NHS wholesaler supplying a range of medicines, including Specials and unlicensed medicines we carry out regular governance checks.
We undertake checks to the MHRA licences and accreditations for:
All manufacturers (even if their products come to us from an alternative supplier)
All wholesalers who are also customers
We revise these on a half yearly basis as part of our efforts to ensure that we are maintaining quality in the supply chain.
New suppliers please complete and return the form below.
New Supplier Form
QA & Governance-
Tel: 01865 904 161
Supplier GDP Questionnaire
The Association of Pharmacy Technicians, UK
BNF British National Formulary
British Medical Association
Commercial Medicines Unit (CMU)
CMU Pharmacy Web Catalogue
Dictionary of Medicines + Devices
Department of Health
DoH e-learning tool for VTE
eMC-Spcs & PILS
GSK’S Medicines and Vaccines Supply Availability
Guild of Healthcare Pharmacists (GHP)
Medicines Compendium UK
Medicines and Healthcare products Regulatory Agency (MHRA)
Medusa- Injectable Medicines Guide
MHRA Company led recalls
National Pharmacy Association
NHS Choices-Pharmacy Services
NHS Pharmacy Education & Development Committee
NHS Specialist Pharmacy Service
Oxford Health NHS Foundation Trust
Pharmaceutical Services Negotiating Committee (PSNC)
NHS Pharma QC
Prescription Medicines Code of Practice Authority
Royal Pharmaceutical Society
Specials Drug Tariff-Part VIIIB
X-PIL-Patient Information Leaflets Online